KELOWNA FLOORING INSTALLATION – Frequently Asked Questions

Looking for expert flooring installation in Kelowna? Here are answers to the most common questions homeowners, renovators, and builders ask our team at Kelowna Floors.

What types of flooring do you install in Kelowna?

We install hardwood, laminate, water-protected laminate, carpet, vinyl, cork, tile, and stone. We also offer commercial flooring, backsplashes, feature walls, and custom showers.

How long does flooring installation take?

Most projects in Kelowna take 1–5 days depending on the flooring type and size of the area. Tile, hardwood, or custom showers may require extra time.

Do you offer free flooring installation estimates?

Yes. Kelowna Floors provides complimentary measures and estimates for all projects so you know the cost, materials, and timeline in advance. Contact us today!

Can I purchase flooring without installation?

Yes. Many customers in Kelowna and the Okanagan choose to buy flooring materials from us and use their own installer. We are happy to provide flooring without installation.

Do you handle flooring insurance claims?

Yes. Our team helps you navigate insurance claims and replacements, making the process as simple as possible so you can enjoy your home again.

What warranties do you provide?

We provide a 2-Year Workmanship Warranty on all installations done through Kelowna Floors. Manufacturer warranties also apply to every product we sell.

How should I prepare my home for installation?

We recommend removing small furniture, personal items, and electronics. Larger furniture can be arranged with our installers in advance. Pets and children should be kept clear of work areas.

Do you install eco-friendly flooring in Kelowna?

Yes. We carry and install sustainable flooring options such as cork and eco-conscious vinyl. These choices combine durability with environmental responsibility.

Do you install commercial flooring in Kelowna?

Yes. We install durable and stylish flooring for offices, retail spaces, and commercial projects across the Okanagan.

Do you install wall tile and custom showers too?

Yes. At Kelowna Floors, we install tile anywhere you need it, from custom showers and bathroom walls to backsplashes, feature walls, and even outdoor spaces. Our team handles everything with the same attention to detail as our flooring installations.

Why choose Kelowna Floors for flooring installation?

  • Locally owned and operated

  • Complimentary estimates and measures

  • Certified Interior Decorator for design guidance

  • Wide range of flooring materials

  • Full-service installation or product-only supply

  • Extended 2-Year Workmanship Warranty

 

What should I know about accepting an estimate with Kelowna Floors?

When you accept an estimate with Kelowna Floors, it includes both materials and installation unless otherwise noted. Our team will confirm the scope of work, timeline, and warranty coverage before starting your project. Estimates are subject to site conditions, product availability, and any changes requested after acceptance.

Estimate Disclaimer – Accepting an Estimate with Kelowna Floors

 

What does a “Cash & Carry” estimate mean at Kelowna Floors?

A “Cash & Carry” estimate applies when you purchase flooring materials for supply only. This means Kelowna Floors provides the product but does not include installation or related services. Customers are responsible for pickup, delivery arrangements, and ensuring proper installation when using their own installer.

Cash & Carry Estimate Disclaimer – Accepting an Estimate with Kelowna Floors for Supply ONLY

 

Ready to start your flooring installation in Kelowna? Contact Kelowna Floors today or visit our showroom for your free estimate.

Kelowna FLOORS Can Help

As the most trusted flooring store in Kelowna, you can rely on us to get the job done efficiently, without sacrificing quality. We are here to help you along the way and answer all of your flooring questions.

When you hire Kelowna Floors, you get unmatched customer service and quality flooring at competitive prices, so there is no reason to go elsewhere.

What Our Clients Have to Say

When we say we’re the most trusted flooring store in Kelowna, we mean it.

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Brent profile picture
Brent
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There is a reason this family owned gem has nearly a 5 star rating! Great pricing and quality work. Thank you for an amazing job!
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Douglas Engel profile picture
Douglas Engel
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The replacement of our kitchen hardwood, our 50 year old flooring in the back entry, laundry and powder room was handled flawlessly by Rebecca and Greg at Kelowna floors! Highly recommended!
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Tony Stone profile picture
Tony Stone
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Professional, honest and transparent. This place knows their products well!
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kimber boucher profile picture
kimber boucher
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Great experience! Rebecca was really helpful. My floors are in and I am happy
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Lindsay Andal profile picture
Lindsay Andal
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We had a fantastic experience with Rebecca at Kelowna Floors! She was incredibly knowledgeable and guided us through all our options with patience and expertise. Her customer service was top-notch—friendly, attentive, and genuinely caring. Rebecca truly went out of her way to help us! Highly recommend asking for her if you’re looking for flooring—she’s amazing!
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Ryan Christensen profile picture
Ryan Christensen
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Amazing customer service as well as the installation. We highly recommend using this place.
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Erik Kondor
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Super helpful staff, I didn't know much. Got me a great product, great install, very reasonable price. Overall very satisfied with the entire floor buying and installing experience. Would recommend.
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The Eidrog
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Had an appliance delivery go bad and received poked a hole in the linoleum of my kitchen floor. Kelowna Floors got the hole flattened down and sealed up, thanks!
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Donna Scully
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A year ago a charge had been made on my Visa that was not mine. I had missed it. I called Kelowna Floors and they recalled the charge. They had felt there was something amiss and checked to find my card had been compromised. They called Visa and had the charge reversed. I checked and sure enough I was refunded. What a terrific business with integrity and going the extra mile. I would highly recommend. Big thank you Donna from Ontario
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Joey Street profile picture
Joey Street
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Rebecca and Peter have been helping us out through the entirety of our large scale renovation. They were responsive and helpful from the decision making process all the way through to the install of our floors, walls, mantle, and custom shower. Rebecca's creative insights were much appreciated and turned out amazingly at finish. Highly recommend Kelowna Floors!
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